Owning a pool is fantastic! That is, until you have to think about maintaining it. If skimming leaves, balancing chemicals, and scrubbing algae does not sound like your idea of a good time, hiring a company that offers quality pool service in Memphis, TN might be the best decision for you.
But how do you choose from the many options available out there? That’s what this article will aim to answer. Here’s what you should look for when choosing a pool service company:
Prioritize Experience and Reputation
The very first thing you should check when looking at any company that offers pool services in the Memphis area is how long they’ve been in business. That’s because a pool service company with years of experience under its belt is more likely to handle unexpected situations and problems efficiently.
Experience alone isn’t enough, though. You also want to know what past customers think. Checking online reviews, reading testimonials, and asking for references can all be immensely helpful. If a company has consistent positive feedback, that’s a great sign. On the other hand, if you see multiple complaints about missed appointments or poor service, you might want to keep looking.
Make Sure They’re Licensed and Insured (Certifications Wouldn’t Hurt Either)
Before you let anyone near your pool, it’s essential to make sure that they’re properly licensed and insured. A legitimate pool service company should have the necessary business licenses and carry liability insurance. This protects you in case something goes wrong, like accidental damage to your pool or property.
Certifications can also be a great indicator of expertise. Many reputable pool service companies have technicians certified by organizations like the National Swimming Pool Foundation (NSPF) or the Association of Pool & Spa Professionals (APSP). These credentials show that the team knows how to maintain pools safely and effectively.
Check the Services That They Offer (And How They’re Priced)
Not all pool service companies provide the same level of care. Some only offer basic cleaning, while others provide a full suite of services, including repairs, chemical balancing, and equipment maintenance. Before you commit, it’s always a good idea to find out exactly what’s included.
On the subject of pricing, keep in mind that it can vary widely depending on the services that you need and the size of your pool. If there’s one thing you should remember, though, it’s to be wary of companies that offer significantly lower prices than their competitors. This could be a sign of cutting corners! On the other hand, it’s also worth keeping in mind that the most expensive option isn’t always the best. Instead, cover all your bases: get a few quotes and compare what’s included in each service package.
Musings on Reliability and Customer Service
A great pool service company should be reliable and easy to communicate with. You shouldn’t have to feel as though you’re constantly chasing them down to schedule cleanings, and they definitely shouldn’t be missing appointments frequently. Any business that does this to you isn’t worth the hassle.
If you want to test their customer service, a good way is to call or email them with a few questions and pay attention to how they respond. They should be helpful and professional, not rushed or uninterested.
Looking for Pool Service in Memphis, TN? Check Out Smith Pool!
Smith Pool is a pool service company that checks all the boxes! They’ve been serving the Greater Memphis Area since 1977 and have helped thousands of families across the mid-south keep their swimming pools crystal clear and sparkling. You can put in a service request (and view the many positive reviews that past customers have left them) right on their website. Alternatively, you can call them at 901-512-6662 to place an inquiry.
